From Now On: Internet on Short- and Medium-Haul Flights
· All 31 Airbus aircraft of the Austrian Airlines fleet have been technically upgraded
· Passengers can choose between three packages at 3, 7 and 12 euros
· Starting in the summer of 2017: digital entertainment program for mobile devices
Austrian Airlines launches Internet on board in real time operation. Two aircraft are “online” effective immediately, and starting tomorrow another 10 jets will be added. All 31 Airbus aircraft of the Austrian Airlines fleet have already been technically converted to enable Internet use, and will be successively “activated” in the current month of May 2017. Accordingly, passengers will also be able to use the Internet on short-haul and medium-haul flights as they fly above the clouds, and choose one of three different Internet rates: FlyNet Message for three euros, FlyNet Surf for seven euros and FlyNet Stream for twelve euros for each leg of the journey. FlyNet Message only allows for use of messaging services such as e-mail, WhatsApp or iMessage, whereas passengers can also surf on the Internet with the FlyNet Surf option. Streaming is possible with the FlyNet Stream tariff. All three packages can be billed via credit card or the payment service PayPal.
“We have thoroughly tested the new technology in recent months on five Airbus jets and 3,000 flights. Now I am pleased to be able to offer Internet above the clouds”, says Austrian Airlines CCO Andreas Otto.
The offering of Austrian Airlines and its technology partner Inmarsat is based on the most advanced broadband satellite technology Ka band). This ensures reliable Internet coverage on short-haul and medium-haul flights on the basis of the Inmarsat network Global Xpress (GX). Deutsche Telekom serves as the Internet service provider and partner of Inmarsat.
Digital entertainment program as of the summer of 2017
At present Austrian Airlines is working on a new, digital entertainment program. This is expected to come on stream and be made available to passengers via the WLAN network starting in the summer of 2017. This means that passengers with a FlyNet Surf or FlyNet Stream package will be able to use their mobile devices to access an entertainment program consisting of films and series. In line with passenger requests, it is still not allowed to make telephone calls on board Austrian Airlines flights.
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